Project AURIONAI Use-Cases Research & Innovation
Public Sector

Citizen Report Handling

Handling of citizen complaint reports in public service apps; documented misuse of generative AI by staff.

image generation
0named models
184candidates
1deployments
1in Indonesia

Named Models

The research names no model for this use case.

Where this comes from
Models the research names for this use case. Research, with sources on each model record.

Who Runs It

misuse incident, 1
Pemprov DKI JakartaPemprov DKI Jakarta (JAKI app)Country: IndonesiaNot an official deployment; staff used AI (generative image tools implied) to fabricate follow-up evidenceVendor: n/amisuse incidentDate12 Apr 2026Province banned AI for this purposeEvidence: independent reportConfidence: highSource: antaranews.com
Where this comes from
Documented uses by named organisations. The evidence column says who made the claim.

Candidate Models

Artificial Analysis Text-to-Image Arena: AA Text-to-Image Arena, overall

A general benchmark for this model class, not a test on this use case. Elo from blind pairwise preference votes on text-to-image outputs. Higher is better. Elo has no zero, so the axis starts at 1,000. Showing 10 of 26.

OpenAIGPT Image 2.5 SunburstOpenAI independent1,198OpenAIGPT Image 2.5 FlareOpenAI independent1,191OpenAIGPT Image 2OpenAI independent1,171Google DeepMindNano Banana 2.1Google DeepMind, Google independent1,160SpaceXAI (xAI)Grok Imagine Image 2.0SpaceXAI (xAI) independent1,156Microsoft AIMAI-Image-2.6Microsoft AI independent1,151MetaMuse ImageMeta independent1,116Black Forest LabsFLUX 3 ImageBlack Forest Labs independent1,115OpenAIGPT Image 1.5OpenAI independent1,107GoogleNano Banana 2 LiteGoogle independent1,095
1,0001,1501,300
Alibaba (Qwen)Qwen-Image-2.1Alibaba (Qwen), image generationReleasedSep 2026open weightshas scoreslast 18 monthsIdeogramIdeogram 4.0Ideogram, image generationReleasedJun 2026open weightshas scoreslast 18 monthsZ.ai (Zhipu)GLM-ImageZ.ai (Zhipu), image generationReleasedJan 2026open weightshas scoreslast 18 monthsAlibaba (Qwen)Z-Image TurboAlibaba (Qwen), image generationReleasedNov 2025open weightshas scoreslast 18 monthsBlack Forest LabsFLUX.2 [dev]Black Forest Labs, image generationReleasedNov 2025open weightshas scoreslast 18 monthsBlack Forest LabsFLUX.2 [klein] 4BBlack Forest Labs, image generationReleasedNov 2025open weightshas scoreslast 18 monthsBlack Forest LabsFLUX.2 [klein] 9BBlack Forest Labs, image generationReleasedNov 2025open weightshas scoreslast 18 monthsTencentHunyuanImage 3.0Tencent, image generationReleasedSep 2025open weightshas scoreslast 18 monthsGoogle DeepMindNano Banana 2.1Google DeepMind, Google, image generationReleasedOct 2026has scoreslast 18 monthsOpenAIGPT Image 2.5 FlareOpenAI, image generationReleasedSep 2026has scoreslast 18 months

Showing 10 of 184. All models of this class

Where this comes from
Derived, not researched: models in the directory whose class matches a class this use case uses, excluding family records and models shut down or deprecated. Ranked by how many fit facts they meet, then by release date. Each fit fact is read from the model record.

Sources

  1. DKI Sepekan, Laporan JAKI gunakan AI hingga Lebaran Betawi 2026 antaranews.com https://www.antaranews.com/berita/5522984/dki-sepekan-laporan-jaki-gunakan-ai-hingga-lebaran-betawi-2026

To cite this page: Project AURION, AI Use-Cases Research & Innovation, "Citizen Report Handling", https://aurion.semai.id/usecases/pub-citizen-report-handling/, records of October 2026.