Bank Rakyat Indonesia (BRI)
Company, Indonesia. 0 models in the directory.
companyIndonesia
Identity
- Type
- company
- Country label
- Indonesia
- HQ country
- Indonesia
- Founding country
- Indonesia
- Parent
- not in the notes
- Parent country
- not in the notes
- Country basis
- the research notes
- Units
PT Pegadaian
Where this comes from
Convention D1: a dual label, HQ first, when the HQ, founding or parent country differ.
Models
The directory holds no model from this organisation.
Deployments
7 deployments across 2 companies of the group: 6 production, 1 planned.
Vendor countries: 5 Indonesia, 1 not stated, 1 USA. Evidence: 6 company statement, 1 academic paper.
Run separately by more than one company of the group: Banking Customer Service Assistants (2 companies).
AI for digital transactions and customer interactions, built with a third party and integrated with Meta systems under a monthly Meta licencePT Pegadaian, Indonesiaproduction5 Jun 2026Kata.ai digital avatars in branches answering questions on gold investment and loansPT Pegadaian, Indonesiaproduction26 Mar 2025Sabrina chatbot (NLP plus LLM; understands 8 regional languages; model not stated)Indonesiaproduction9 Jun 2024WISE generative AI knowledge search for frontliners (model not stated)Indonesiaproduction9 Jun 2024BRIBrain AI and machine learning platform producing BRIScore and BRILink Score; also used for customer profiling for recommendations and transaction anomaly detectionIndonesiaproductionNov 2020Personalized Product Recommendation on Cloudera AIIndonesiaproduction–Hi Bravo! (RAG over LLM, planned)Indonesiaplanned–
Links
OrganisationBank Rakyat Indonesia (BRI)company, Indonesia
Bank Rakyat Indonesia (BRI)company, IndonesiaDeploymentsSabrina chatbot (NLP plus LLM; understands 8 regional languages; model not stated)In production, 9 Jun 2024WISE generative AI knowledge search for frontliners (model not stated)In production, 9 Jun 2024BRIBrain AI and machine learning platform producing BRIScore and BRILink Score; also used for customer profiling for recommendations and transaction anomaly detectionIn production, Nov 2020Personalized Product Recommendation on Cloudera AIIn production+1 more
Use CasesBanking Customer Service AssistantsFinanceInternal Knowledge Search and Report Q&AFinanceAlternative Credit ScoringFinanceRetail Banking Product RecommendationFinance
Models for These Use Cases
Llama-Sahabat-AI-v2-70B-ITGoTo Gojek Tokopedia, LLMSahabat-AIGoTo Gojek Tokopedia, LLMThe deployments do not name their models.
Llama-Sahabat-AI-v2-70B-ITGoTo Gojek Tokopedia, LLMSahabat-AIGoTo Gojek Tokopedia, LLMThe deployments do not name their models.Same Use Cases, Other Deployments
PT Bank Jago TbkIn production, 10 Sep 2026
Citi Indonesia (Citibank N.A. Indonesia)In production, 11 Jun 2026PT PegadaianIn production, 5 Jun 2026
PT Bank Syariah Indonesia Tbk (BSI)In production, 4 Jun 2026
Bank Central Asia (BCA)In production, 16 Mar 2026Bank Central Asia (BCA)In production, 16 Mar 2026
+9 moreCiti Indonesia (Citibank N.A. Indonesia)In production, 11 Jun 2026PT PegadaianIn production, 5 Jun 2026PT Bank Syariah Indonesia Tbk (BSI)In production, 4 Jun 2026Bank Central Asia (BCA)In production, 16 Mar 2026Bank Central Asia (BCA)In production, 16 Mar 2026Organisations 1
Deployments 5
Bank Rakyat Indonesia (BRI)Personalized Product Recommendation on Cloudera AI, IndonesiaBank Rakyat Indonesia (BRI)Hi Bravo! (RAG over LLM, planned), IndonesiaBank Rakyat Indonesia (BRI)Sabrina chatbot (NLP plus LLM; understands 8 regional languages; model not stated), IndonesiaBank Rakyat Indonesia (BRI)WISE generative AI knowledge search for frontliners (model not stated), IndonesiaBank Rakyat Indonesia (BRI)BRIBrain AI and machine learning platform producing BRIScore and BRILink Score; also used for customer profiling for recommendations and transaction anomaly detection, Indonesia
What It Builds
- product Its BRIBRAIN AI and machine learning platform covers customer engagement, anti-fraud and risk analytics, credit underwriting and recommendations for merchants and micro borrowers, and it runs a BRIBRAIN Academy for data science talent.
- product Its BRIBRAIN team built the Sabrina LLM chatbot (voice, up to eight regional languages) and WISE, a generative AI search engine for call center staff.
Where this comes from
What this organisation builds or runs in AI by itself, from its own pages, papers or reputable news.
Sources
- PT Bank Rakyat Indonesia | Customers | Cloudera cloudera.com https://cloudera.com/customers/bank-bri.html
- BRI Kenalkan Conversational Banking hingga Robot Cash Management di Kick-Off BUMN AI Center of Excellence - Industry.co.id industry.co.id https://www.industry.co.id/read/133616/bri-kenalkan-conversational-banking-hingga-robot-cash-management-di-kick-off-bumn-ai-center-of-excellence
- danantaraindonesia.co.id/dam/portfolio https://www.danantaraindonesia.co.id/dam/portfolio
To cite this page: Project AURION, AI Use-Cases Research & Innovation, "Bank Rakyat Indonesia (BRI)", https://aurion.semai.id/organisations/bri/, records of October 2026.