Identity
- Type
- company
- Country label
- Indonesia
- HQ country
- Indonesia
- Founding country
- Indonesia
- Parent
PT Telkom Indonesia- Parent country
- Indonesia
- Country basis
- the research notes
Where this comes from
Convention D1: a dual label, HQ first, when the HQ, founding or parent country differ.
Models
The directory holds no model from this organisation.
Deployments
SISCAMLING, network-level AI trained on anonymised telecom data (model not named)Indonesiaproduction17 Dec 2025ChatGPT Enterprise for employees; joint AI solutions for corporate customersIndonesiaplanned21 Aug 2025ZTE Self-Adaptive Feedback AI/ML for 4G (Hyper AI) on more than 90 sites in Makassar and Kendarimulti-province, Indonesiaproduction24 Nov 2024Face recognition matched to Dukcapil data for SIM registration and replacement in MyGraPARI and GraPARI Online (vendor not named)Indonesiapilot7 Oct 2024MOANA HR generative AI agent for more than 6,000 employees and the myEnterprise B2B search assistant on Google Cloud Vertex AI foundation modelsIndonesiaproduction29 Feb 2024Veronika virtual assistant and agent copilot on Azure OpenAI Service (GPT version not stated)Indonesiaproduction27 Feb 2024ISYANA in-house AI and analytics platform (collaborative filtering, matrix factorisation, custom churn models)Indonesiaproduction–
Links
OrganisationTelkomselcompany, Indonesia
Telkomselcompany, IndonesiaDeploymentsSISCAMLING, network-level AI trained on anonymised telecom data (model not named)In production, 17 Dec 2025ChatGPT Enterprise for employees; joint AI solutions for corporate customersPlanned, 21 Aug 2025ZTE Self-Adaptive Feedback AI/ML for 4G (Hyper AI) on more than 90 sites in Makassar and KendariIn production, 24 Nov 2024Face recognition matched to Dukcapil data for SIM registration and replacement in MyGraPARI and GraPARI Online (vendor not named)Pilot, 7 Oct 2024+3 more
Use CasesScam and Spam Call and SMS Protection for SubscribersTelecomEmployee Generative AI Assistants in TelcosTelecomNetwork Operations (RAN, NOC)TelecomBiometric Identity Verification Against the Population RegistryPublic Sector+2 more
Models for These Use Casesnone recordedThe deployments do not name their models.
Same Use Cases, Other Deployments
XLSmart with ZTEPlanned, 27 Jul 2026XLSmart (XLSMART for BUSINESS)In production, 12 Jun 2026
Indosat Ooredoo HutchisonPlanned, 10 Jun 2026Indosat Ooredoo HutchisonIn production, 6 Feb 2026
Komdigi and Dukcapil (Kemendagri); all mobile operatorsPlanned, 17 Dec 2025
PT Kereta Api Indonesia (KAI)In production, 24 Aug 2025+8 more
XLSmart with ZTEPlanned, 27 Jul 2026XLSmart (XLSMART for BUSINESS)In production, 12 Jun 2026Indosat Ooredoo HutchisonPlanned, 10 Jun 2026Indosat Ooredoo HutchisonIn production, 6 Feb 2026Komdigi and Dukcapil (Kemendagri); all mobile operatorsPlanned, 17 Dec 2025PT Kereta Api Indonesia (KAI)In production, 24 Aug 2025Organisations 1
Deployments 7
TelkomselVeronika virtual assistant and agent copilot on Azure OpenAI Service (GPT version not stated), IndonesiaTelkomselFace recognition matched to Dukcapil data for SIM registration and replacement in MyGraPARI and GraPARI Online (vendor not named), IndonesiaTelkomselSISCAMLING, network-level AI trained on anonymised telecom data (model not named), IndonesiaTelkomselISYANA in-house AI and analytics platform (collaborative filtering, matrix factorisation, custom churn models), IndonesiaTelkomselMOANA HR generative AI agent for more than 6,000 employees and the myEnterprise B2B search assistant on Google Cloud Vertex AI foundation models, IndonesiaTelkomsel with OpenAIChatGPT Enterprise for employees; joint AI solutions for corporate customers, IndonesiaTelkomsel with ZTEZTE Self-Adaptive Feedback AI/ML for 4G (Hyper AI) on more than 90 sites in Makassar and Kendari, Indonesia
What It Builds
Where this comes from
What this organisation builds or runs in AI by itself, from its own pages, papers or reputable news.
Sources
- telkomsel.com/en/about-us/news/telkomsel-expands-ai-collabo... https://www.telkomsel.com/en/about-us/news/telkomsel-expands-ai-collaboration-microsoft-enhance-customers-digital-lifestyle
- Telkomsel customer support teams speak volumes,with help from copilot based on Azure OpenAI Service | Microsoft Customer Stories microsoft.com https://microsoft.com/en/customers/story/1739790055278570755-telkomsel-azure-openai-service-telecommunications-en-indonesia
- selular.id/2023/04/sahamnya-bakal-terdilusi-55-persen-te... https://selular.id/2023/04/sahamnya-bakal-terdilusi-55-persen-tengok-lagi-sejarah-kepemilikan-singtel-di-telkomsel/
- danantaraindonesia.co.id/dam/portfolio https://www.danantaraindonesia.co.id/dam/portfolio
To cite this page: Project AURION, AI Use-Cases Research & Innovation, "Telkomsel", https://aurion.semai.id/organisations/telkomsel/, records of October 2026.