Deployments

Documented uses of AI models and products by named organisations, most of them in Indonesia. Each row says who made the claim.

299deployments
195in Indonesia
205in production

Deployments in Indonesia

195 documented deployments, one dot each, by industry and status

Text Country Status Industry Province Group Danantara Evidence Vendor country

299 of 299 deployments shown deployments.csv

Deployments

Organisation	Sector	Model or product	Vendor	Status	Evidence	Confidence	Date	Source
UGM Pusat Kedokteran Tropis Indonesia	healthcare	ExplainDengue: AI on case histories with climate and rainfall data, plus LLM reading of emergency department records In development; no results	UGM	research	company statement	low	8 Oct 2026	ugm.ac.id
Directorate General of Customs and Excise (DJBC), KPU Bea Cukai Soekarno-Hatta Indonesia	tax and customs	Air cargo X-ray images integrated into CEISA 4.0 with AI-based lane assignment and a central X-ray image repository (model and vendor not named) Mandatory stage 1 from 8 October 2026 (FedEx, RPX); all temporary storage sites from January 2027. FedEx trial from June 2026: clearance release up nearly 20 percent, X-ray handling time down about 30 percent (company claim)	not stated	production	government statement	medium	8 Oct 2026	fortuneidn.com, en.wikipedia.org
Grab country not stated	retail and logistics	Property-data personalisation (LLM enrichment plus hierarchical clustering)	Grab	production	company statement	low	6 Oct 2026	engineering.grab.com
Grab country not stated	retail and logistics	Automated merchant review summary system	Grab	production	company statement	low	25 Sep 2026	engineering.grab.com
PT Astra Agro Lestari Tbk Indonesia	agriculture	TIARA (TBS Prediksi Astra), AI application predicting fresh fruit bunch production (model not stated) Named as an example in use by a GAPKI board member, not by Astra; no results stated	not stated	production	independent report	high	21 Sep 2026	selular.id, astra-agro.co.id
GoTo (Gojek, Tokopedia financial and lending units) Indonesia	retail and logistics	AI agents on fine-tuned open models (7B, 9B and the self-developed 27B, all deployed) plus frontier models for complex cases Model: fine-tuned open models of 7B and 9B parameters and a 27B model optimised for local languages (names not given); frontier commercial models for complex cases About 35 percent of complaint and enquiry tickets; satisfaction up 20 percent; collections bot raised recovery 3 points; company-wide rollout planned for 2027 (company claims)	GoTo (in-house)	production	company statement	low	15 Sep 2026	aitoolly.com
Kementerian Keuangan with Lembaga National Single Window (LNSW) Indonesia	tax and customs	AI on INSW export and import data to estimate company tax potential and flag underpayment In development; the Minister says accuracy is fairly high, no figures	not stated	pilot	government statement	medium	12 Sep 2026	infobanknews.com
Asuransi Astra Indonesia	insurance	AI fraud detection for health claims Described as developed	not stated	pilot	company statement	low	11 Sep 2026	investortrust.id
Asuransi Astra Indonesia	insurance	OCR and AI for motor policy issuance Policy issuance cut from 16 steps to 2; target 70 to 80% automated	not stated	production	company statement	low	11 Sep 2026	investortrust.id
PT Bank Jago Tbk Indonesia	finance	AI for retail credit portfolio assessment, a fraud detection system and an AI chatbot for basic questions (models not stated) AI budget about Rp5 billion (about USD 350,000); no results stated	not stated	production	company statement	low	10 Sep 2026	bcasekuritas.co.id, bcasekuritas.co.id
PT Aneka Tambang Tbk (ANTAM), ferronickel Indonesia	mining	Conveyor belt tear and oversize detection; maintenance needs; reductant and dolomite composition monitoring (not stated) AI is used per MIND ID	not stated	production	company statement	low	9 Sep 2026	en.antaranews.com
PT Bukit Asam Tbk Indonesia	mining	Driver and worker fatigue detection; PPE compliance warnings (not stated) Implemented per MIND ID Deputy President Director	not stated	production	company statement	low	9 Sep 2026	en.antaranews.com
MIND ID group Indonesia	mining	Satellite-supported AI for subsurface estimation (not stated) Described as supporting; status not stated	not stated	pilot	company statement	low	9 Sep 2026	en.antaranews.com
J&T Express Indonesia Indonesia	logistics	AI and data analytics for route optimisation and real-time operations monitoring (not named) Automatic sorting in 19 sorting centres is also described, but AI is not stated for sorting	not stated	production	company statement	low	26 Aug 2026	selular.id
Indosat Ooredoo Hutchison with Huawei Indonesia	telecom	AI New Calling on VoLTE and 5G: real-time Indonesian-English call translation, AI noise reduction, interactive visual calls, IDOLCALL avatars Launched; commercial availability not stated	Huawei	production	company statement	low	26 Aug 2026	selular.id
Kementerian Kesehatan (Kemenkes), Pusdatin Indonesia	health	Central AI reading of images (e.g. MRI) from primary care facilities linked to SatuSehat (model not stated) Images from primary facilities would get a first AI reading centrally and be sent back to facilities short of doctors; nothing measured	not stated	planned	government statement	medium	19 Aug 2026	rctiplus.com
Kementerian Kesehatan (Kemenkes), national TB programme Indonesia	healthcare	AI-assisted portable chest X-ray for TB screening in pesantren and dense settlements; about 10,000 X-ray units to puskesmas in stages (vendor not named) About 200,000 people screened with portable X-ray AI to 2025 (Deputy Minister, 9 June 2026); national kick-off 13 August 2026. Distinct from kemenkes-tbscreen-ai and the Harrison.ai and Qure.ai pilots unless the vendor turns out to be one of them	not stated	production	government statement	medium	13 Aug 2026	kemkes.go.id, keslan.kemkes.go.id, health.detik.com, m.antaranews.com
PT LAT Trisakti (no named client) Indonesia	agriculture	mySAP365 AIX vision AI (nursery assessment, stand census, crop health, yield forecast, FFB inspection; on-premises) Being developed; vendor says analysis still needs validation against field conditions	PT LAT Trisakti	planned	company statement	low	12 Aug 2026	palmoilmagazine.com
Prudential Indonesia Indonesia	insurance	AI for customer profiling and claims analysis against policy terms Applied per Chief Digital and Technology Officer	not stated	production	company statement	low	6 Aug 2026	keuangan.kontan.co.id
Korlantas Polri (Traffic Corps, Indonesian National Police) Indonesia	government	Face recognition on ETLE cameras matched against Dukcapil population data (model not stated) Aims to identify riders with fake, covered or missing plates; ETLE recorded 16,812 plate-related violations in the first half of 2026	not stated	production	government statement	medium	5 Aug 2026	antaranews.com
Polda Sulawesi Utara (Ditreskrimum), equipment from Bareskrim Polri Indonesia	public sector	Portable face recognition with a 360-degree camera linked to KTP data, Starlink connected (model not named) First trial at TIFF Tomohon, 7 to 12 August 2026	not stated	pilot	government statement	medium	5 Aug 2026	rri.co.id
Kemenkes TB programme with UGM, University of Melbourne, SAPDA, YPKMP Indonesia	healthcare	TBScreen.AI Sensitivity 83.16% reported; online version operable, offline planned	UGM and University of Melbourne (KONEKSI-funded)	research	government statement	medium	3 Aug 2026	antaranews.com
Badan Pemeriksa Keuangan (BPK) Indonesia	public sector	AIFOR (Artificial Intelligence Forecast Audit) for state audits Planned from 2027; none	not stated	planned	government statement	medium	3 Aug 2026	inews.id
Asosiasi Asuransi Umum Indonesia (AAUI) with PT Pindai Indonesia	insurance	AI for claim condition checks and fraud mitigation in motor and health insurance, developed with an unnamed Chinese partner Trial with insurers hoped for Q3 2026; no results	PT Pindai with an unnamed partner from China	planned	company statement	low	30 Jul 2026	investortrust.id
RSUD Haji Provinsi Jawa Timur with ITS and Universitas Airlangga Indonesia	healthcare	AI MINA: OCR, NLU and LLM checking BPJS (JKN) claim documents against ICD and BPJS rules before submission; on-premise (model not named) Launched with phased rollout; review time per document from about 20 minutes to under 2 minutes (claim)	ITS and Universitas Airlangga	production	company statement	low	29 Jul 2026	its.ac.id
PT Toba Agro Manunggal with BINUS (BDSRC) Indonesia	agriculture	SmartSawitGrading, lightweight deep learning FFB ripeness grading on smartphones (architecture not named) Developed; rollout not stated	BINUS University (BDSRC)	research	company statement	low	28 Jul 2026	research.binus.ac.id
XLSmart with ZTE Indonesia	telecom	AI across RAN, transport, core and network operations (no product named) MoU; earlier work cut energy use by over 10 percent (claim)	ZTE	planned	company statement	low	27 Jul 2026	selular.id
Grab country not stated	retail and logistics	Grab agent platform	Grab	production	company statement	low	24 Jul 2026	engineering.grab.com
PTPN IV PalmCo (Regional 1 to 7 staff) Indonesia	agriculture	mySAP365 AIX training (Batch 3) Training on AI and ML for plantation decision support; not a production deployment	PT LAT Trisakti with LPP Agro Nusantara	planned	company statement	low	22 Jul 2026	en.infosawit.com, en.wikipedia.org, koran-jakarta.com
XLSmart (XL, AXIS, Smartfren) Indonesia	telecom	Paket Plus Google Gemini: six months of Gemini with data packages XLSmart targets 20 to 30 percent Gemini adoption	Google	production	company statement	low	21 Jul 2026	gizmologi.id
PT Kalbe Farma Tbk Indonesia	pharma	System Invariant Analytics Technology (SIAT) Proof of concept Apr to Jun 2026, facilitated by Kemenperin PIDI 4.0; 2 of 3 targets met; Kalbe satisfaction 8/10	PT NEC Indonesia with Bogor Technology; NEC	proof of concept	government statement	medium	20 Jul 2026	suarapemerintah.id
PT Pertamina Geothermal Energy Indonesia	energy	GENIUS AI work assistant on internal data (model not named) Launched; no results stated	not stated	production	company statement	low	14 Jul 2026	indotelko.com
Direktorat Jenderal Pajak (DJP) Indonesia	tax and customs	AI-based Co-Operative Compliance Mechanism (CCM) for compliance risk mapping, profiling and benchmarking (model not stated) none stated	not stated	pilot	government statement	medium	13 Jul 2026	fortuneidn.com
PT Pertamina Hulu Rokan Indonesia	oil and gas	AI-Based Remote Operations for oil and gas fields In development; no results	not stated	planned	company statement	low	13 Jul 2026	katadata.co.id, finance.detik.com
PT Amman Mineral Nusa Tenggara (AMMAN) Indonesia	mining	AIDA (Artificial Intelligence Dashboard Automation) with a Set Point Optimizer recommending reagent dosage and water flow in the Batu Hijau processing plant Mineral recovery up about 2.5 percent at Batu Hijau; recommendations reviewed by staff every four hours (company claim)	not stated	production	company statement	low	8 Jul 2026	english.kontan.co.id, en.wikipedia.org
PT Pertamina Hulu Rokan Indonesia	oil and gas	C.O.R drilling planning and optimisation Implementation category winner, IOC Digital Hackathon AI/ML Hulu Migas 2026	Pertamina Hulu Rokan (in-house)	pilot	company statement	low	7 Jul 2026	investortrust.id, finance.detik.com
PT Pertamina Hulu Rokan (Duri field) Indonesia	oil and gas	Al-Chemist 2.0 for chemical well stimulation efficiency Implementation category winner, IOC Digital Hackathon AI/ML Hulu Migas 2026	Pertamina Hulu Rokan (in-house)	pilot	company statement	low	7 Jul 2026	investortrust.id, finance.detik.com, kompas.tv
PT Pertamina Hulu Rokan Indonesia	oil and gas	LandGuard AI early warning for company land assets Proof of concept category winner, IOC Digital Hackathon AI/ML Hulu Migas 2026	Pertamina Hulu Rokan (in-house)	proof of concept	company statement	low	7 Jul 2026	investortrust.id, finance.detik.com
PT Pertamina Hulu Energi OSES Indonesia	oil and gas	SONAR hybrid AI and machine learning subsurface data management Proof of concept in the IOC Digital Hackathon AI/ML Hulu Migas 2026	Pertamina Hulu Energi OSES (in-house)	proof of concept	company statement	low	7 Jul 2026	investortrust.id
PT Bank Syariah Indonesia Tbk (BSI) Indonesia	finance	Face recognition onboarding with spoof detection; also fraud pattern detection, staff knowledge management, next product to offer and a sales AI proof of concept (models not stated) Sales AI proof of concept brought several thousand new accounts (bank claim)	not stated	production	company statement	low	1 Jul 2026	keuangan.kontan.co.id
PT Bank Tabungan Negara (BTN) Indonesia	finance	Bale by BTN e-KYC with OCR, face recognition and liveness; also staff knowledge management, transaction anomaly detection and AI document processing for credit (in development) None stated	not stated	production	company statement	low	1 Jul 2026	keuangan.kontan.co.id
BMW (Spartanburg plant) USA	automotive manufacturing	Figure 02 and Figure 03 humanoids with Helix Figure 02 loaded 90,000+ parts over 11 months; Figure 03 at Hall 52 from 30 Jun 2026	Figure AI	production	independent report	high	30 Jun 2026	aiwiki.ai
Komite Percepatan Transformasi Digital Pemerintah (GovTech programme); pilot regencies including Banyuwangi Indonesia	public sector	AI-based GovTech platform Pilots in 43 regencies and cities; Banyuwangi pilot improved social assistance targeting; national launch scheduled for October 2026	not stated	pilot	government statement	medium	30 Jun 2026	rri.co.id, en.antaranews.com, en.antaranews.com
OVO Indonesia	finance	Automatic fraud detection on transaction patterns and devices; AI to detect manipulated and generative AI images and documents and to map fraud networks; CashShield AI fraud protection since 2018 No results stated	OVO; CashShield (from 2018)	production	company statement	low	25 Jun 2026	grab.com, marketing-interactive.com
Sea Limited (Shopee) multi-country	retail and logistics	Shopee app inside ChatGPT Live in Indonesia, Malaysia, the Philippines, Singapore, Thailand, Taiwan, Vietnam and Brazil	OpenAI	production	company statement	low	22 Jun 2026	sea.com
Sea Limited (Shopee) multi-country	retail and logistics	ChatGPT for Business trials for eligible Shopee sellers Seller trials offered; no results	OpenAI	pilot	company statement	low	22 Jun 2026	sea.com, bigseller.pro
PT Pertamina (Persero), via PT Pertamina Digital Hub Indonesia	oil and gas	AI for exploration location decisions; machine learning to optimise gas pipeline use; AI to cut downstream fuel transport working loss (models and vendors not stated) Exploration success ratio up 10 percent, pipeline efficiency up 2.9 percent, working loss down 60 percent; AI value USD 50 million in 2025; target USD 300 million extra EBITDA in 2027 (company claims)	not stated	production	company statement	low	18 Jun 2026	fortuneidn.com
Pemerintah Provinsi Jawa Timur Indonesia	public sector	Agentic AI on LLMs for process automation (433 IT staff involved); CERDAS DIGITAL programme with Komdigi, Universitas Brawijaya, Microsoft, Google and AWS (tools not named) No named system; two awards at the GARUDA AI Impact Summit 2026	not stated	production	government statement	medium	12 Jun 2026	jatim.antaranews.com
XLSmart (XLSMART for BUSINESS) Indonesia	telecom	ESTA generative AI virtual assistant agent sold to enterprises and government (model not named) Offered to enterprise and government customers; no named client	XLSmart	production	company statement	low	12 Jun 2026	idxchannel.com
Citi Indonesia (Citibank N.A. Indonesia) Indonesia	finance	Citi Stylus Workspaces (document processing, chat, summaries, conversational search) and Citi Assist (internal policy and procedure assistant) Available to about 180,000 Citi staff in 87 countries and jurisdictions	Citi (in-house)	production	company statement	low	11 Jun 2026	selular.id, keuangan.kontan.co.id
Indosat Ooredoo Hutchison Indonesia	telecom	5G expansion and AI-RAN with Nokia and NVIDIA Plans	Nokia; NVIDIA	planned	company statement	low	10 Jun 2026	telcomagazine.com
PT Pegadaian Indonesia	finance	AI for digital transactions and customer interactions, built with a third party and integrated with Meta systems under a monthly Meta licence None stated	unnamed third party; Meta	production	company statement	low	5 Jun 2026	rctiplus.com
PT Bank Syariah Indonesia Tbk (BSI) Indonesia	finance	Microsoft 365 Copilot (Copilot Chat) for drafting, reports, analysis and internal communication Model: Microsoft 365 Copilot Qualitative only; user numbers not disclosed	Microsoft	production	company statement	low	4 Jun 2026	news.microsoft.com
Telkom Indonesia (TelkomGroup) Indonesia	telecom	AIcosystem: AI CoE, Telkomsel AI, NeutraDC Neutra Compute and a Bahasa Indonesia LLM (unnamed); solutions including pricing analytics, traffic management, legal document review and Pijar essay grading Launched; no results stated	Telkom Indonesia (in-house)	production	company statement	low	4 Jun 2026	katadata.co.id
Catalyst Brands USA	logistics	Figure humanoids with Helix	Figure AI	contract signed	independent report	high	26 May 2026	aiwiki.ai
Tenaga Nasional Berhad (TNB) Malaysia	energy	Tripping pattern analysis, 11kV underground cable predictive maintenance and visual field safety checks In use; no figures stated	not stated	production	company statement	low	19 May 2026	ringgitplus.com
Bappeda Jawa Barat Indonesia	public sector	BigBox AI Implemented per Telkom	PT Telkom Indonesia	production	company statement	low	1 May 2026	selular.id
Telkom Indonesia Indonesia	telecom	TELIS 2.0 legal intelligence (model not stated) Internal use	In-house	production	company statement	low	1 May 2026	selular.id
Telkom Indonesia Indonesia	telecom	Agentic AI by BigBox (model not stated) Launched	In-house	production	company statement	low	27 Apr 2026	industri.kontan.co.id
PT Bank CIMB Niaga Tbk Indonesia	finance	AI Rudder AI Voice Agent (LLM, NLP and speech recognition) for reminders and routine customer calls Gradual integration; no results stated. Source is a vendor press release	AI Rudder	pilot	company statement	low	27 Apr 2026	tirto.id
Direktorat Jenderal Pajak (DJP) Indonesia	public sector	AI pillar in Renstra 2025 to 2029: AI architecture, performance monitoring, KMS sync with Coretax Strategic plan, not deployment	not stated	planned	government statement	medium	21 Apr 2026	nasional.kontan.co.id
Kemenkes with Queenrides, PT Tele Cexup Indonesia and Indonesia Prenatal Institute (puskesmas in DKI Jakarta and Garut) Indonesia	healthcare	IoMT and AI preeclampsia screening with ultrasound of uterine and ophthalmic arteries (model not named) Early results: detection rate up to 50 percent higher	Queenrides; PT Tele Cexup Indonesia; Indonesia Prenatal Institute	pilot	government statement	medium	21 Apr 2026	kemkes.go.id, medcom.id, en.wikipedia.org
PT Bank CIMB Niaga Tbk Indonesia	finance	Relationship Manager AI Agent on Google Cloud Vertex AI, Jakarta region, built with Artefact (model not named) Launched; no results stated	Google Cloud; Artefact	production	company statement	low	14 Apr 2026	googlecloudpresscorner.com
PT Bank CIMB Niaga Tbk Indonesia	finance	Contact Center AI Agent on Google Cloud Vertex AI, Jakarta region, built with Artefact (model not named) Launched; no results stated	Google Cloud; Artefact	production	company statement	low	14 Apr 2026	googlecloudpresscorner.com
Kementerian Komunikasi dan Digital (Komdigi) Indonesia	government	Gambit Hunter AI to trace online gambling payment infrastructure none stated; the minister hopes the meeting leads to more concrete cooperation	Gambit Hunter	planned	government statement	medium	13 Apr 2026	katadata.co.id
Pemprov DKI Jakarta (JAKI app) Indonesia	public sector	Not an official deployment; staff used AI (generative image tools implied) to fabricate follow-up evidence Province banned AI for this purpose	n/a	misuse incident	independent report	high	12 Apr 2026	antaranews.com
Indosat Ooredoo Hutchison (IM3, Tri) Indonesia	telecom	Google Gemini AI Plus bundled with IM3 and Tri data packages Limited from February 2026, expanding	Google	production	company statement	low	8 Apr 2026	koran-jakarta.com
Directorate General of Customs and Excise (DJBC), Ministry of Finance Indonesia	tax and customs	TradeAI: customs value, classification and document checks integrated with CEISA 4.0 (model not stated) Early trial on nearly 150 import declarations found abnormal values worth an estimated Rp1.2 billion in extra revenue; document review time fell from 120 minutes to 50 to 60 minutes (DJBC 2025 performance report via DDTC)	not stated	pilot	government statement	medium	25 Mar 2026	news.ddtc.co.id, ortax.org
Indosat Ooredoo Hutchison with NVIDIA Indonesia	telecom	Next-generation Sahabat-AI built on NVIDIA Nemotron open models; distributed AI Grid; Lintasarta AI cloud AI Grid in build; model in preparation	NVIDIA	planned	company statement	low	21 Mar 2026	telecomtv.com
Bank Central Asia (BCA) Indonesia	finance	AI Agent Assist for Halo BCA In development	In-house	production	company statement	low	16 Mar 2026	investortrust.id
Bank Central Asia (BCA) Indonesia	finance	VIRA chatbot (model not named)	In-house	production	academic paper	high	16 Mar 2026	investortrust.id, investortrust.id, journal.eng.unila.ac.id
Pos Indonesia Indonesia	logistics	Robotic Sorting System with AMRs: AI reads parcel data, sets sorting routes and optimises robot movement 40 units a site and 3,000 items an hour at SPP Jakarta Timur, Surabaya and Yogyakarta	not stated	production	company statement	low	16 Mar 2026	cnbcindonesia.com
BRIN Data Science and Information Research Center (PRSDI) Indonesia	agriculture	Decentralised AI framework with federated learning on optical and radar satellite imagery (NDVI, VV/VH) for rice growth stage monitoring In development; no results stated	BRIN	research	government statement	medium	10 Mar 2026	rri.co.id
PT Triputra Agro Persada Indonesia	agriculture	Dabeeo vision AI on high-resolution satellite imagery (model not stated) Tree identification, crop health, change detection, 3D mapping, land suitability; implementation planned	Dabeeo	contract signed	company statement	low	23 Feb 2026	industri.kontan.co.id
Sea Limited (Shopee, Monee, Garena) with Google multi-country	retail and logistics	AI agentic shopping prototype on Shopee (to be explored) Exploratory; Southeast Asia	Google	planned	company statement	low	20 Feb 2026	cxodigitalpulse.com
Halodoc (PT Media Dokter Investama) Indonesia	healthcare	HILDA (Halodoc InteLligent Digital Assistant) for first symptom triage and routing to doctors, specialists or products (model not named) Described as still learning; no figures. Date is the page review date	Halodoc (in-house)	production	company statement	low	19 Feb 2026	halodoc.com
PTPN IV PalmCo Indonesia	agriculture	ARFINA (Artificial Intelligence Fire Monitoring Integrated Ground Checking Nusantara) fire hotspot detection; data sources and model not stated Activated before the 2026 dry season; alerts are followed up by field staff with TNI and Polri. No results stated	not stated	production	company statement	low	14 Feb 2026	koran-jakarta.com
Indosat Ooredoo Hutchison Indonesia	telecom	Anti-Spam and Anti-Scam on Tanla Wisely AI (IM3 SATSPAM, Tri AI) Over 2 billion detections and 2.5 million app activations in six months (company claims); launched about August 2025	Tanla (Wisely AI)	production	company statement	low	6 Feb 2026	selular.id, oecd.ai
Badan Meteorologi, Klimatologi, dan Geofisika (BMKG) Indonesia	government	AI-Based Tropical Cyclone and Flood Forecasting in Indonesia (Weathernews forecasting products and dashboard) Expected faster and more accurate early warnings; an earlier Bekasi and Karawang feasibility study produced radar rainfall nowcasting effective up to one hour ahead	Weathernews Inc.	contract signed	government statement	medium	5 Feb 2026	bmkg.go.id
Otoritas Jasa Keuangan (OJK) Indonesia	finance	AI and machine learning based supervisory technology for bank supervision (system not named) OJK says it is strengthening supervision with AI and ML; no system or results named	not stated	planned	government statement	medium	4 Feb 2026	cnbcindonesia.com
Banner Health USA	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com, en.wikipedia.org
Commure USA	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com, commure.com
Flatiron country not stated	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com
Novo Nordisk country not stated	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com
Sanofi country not stated	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com
Veeva AI country not stated	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com
Viz.ai country not stated	healthcare	Claude for Healthcare	Anthropic	production	company statement	low	11 Jan 2026	anthropic.com
Abridge country not stated	healthcare	OpenAI for Healthcare API Named as API builder	OpenAI	production	company statement	low	8 Jan 2026	openai.com
Ambience country not stated	healthcare	OpenAI for Healthcare API Named as API builder	OpenAI	production	company statement	low	8 Jan 2026	openai.com
EliseAI country not stated	healthcare	OpenAI for Healthcare API Named as API builder	OpenAI	production	company statement	low	8 Jan 2026	openai.com
AdventHealth USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Baylor Scott & White USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Boston Children's USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Cedars-Sinai USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
HCA USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Memorial Sloan Kettering USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Stanford Medicine Children's Health USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
UCSF USA	healthcare	ChatGPT for Healthcare / OpenAI for Healthcare Rolling out OpenAI for Healthcare (runs on GPT-5.2)	OpenAI	production	company statement	low	8 Jan 2026	openai.com, en.wikipedia.org
Pfizer country not stated	pharma and life sciences	Boltz models fine-tuned on Pfizer data Pfizer owns the compounds	Boltz PBC	contract signed	company statement	low	8 Jan 2026	intuitionlabs.ai, boltz.bio
Siemens Erlangen electronics factory Germany	manufacturing	Siemens AI-driven adaptive manufacturing Planned as the first AI-driven adaptive manufacturing site in 2026	Siemens	planned	company statement	low	6 Jan 2026	via.tt.se
Sinar Mas Agribusiness and Food (PT SMART Tbk; GAR) Indonesia	agriculture	AI Interrow Inspection, Smart Grading TPH, Smart Manuring, Smart Step Harvesting (in-house OPTRA; TensorFlow, PyTorch, OpenCV) Pilot estates; AI implementation and rollout planned (weak evidence)	In-house	pilot	job advertisement	low	Jan 2026	dealls.com
PepsiCo USA	manufacturing	Siemens Digital Twin Composer (Omniverse-based)	Siemens	production	company statement	low	2026	via.tt.se
RSCM (RSUPN Dr. Cipto Mangunkusumo) Indonesia	healthcare	AI diagnostic suggestion from symptoms and AI review of laboratory results (products not named) In use; no figures stated. Page undated (after March 2026)	not stated	production	company statement	low	2026	govinsider.asia
RSCM (RSUPN Dr. Cipto Mangunkusumo) Indonesia	healthcare	AI-automated BPJS claim submission (product not named) In use; no figures stated. Page undated (after March 2026)	not stated	production	company statement	low	2026	govinsider.asia
Badan Pusat Statistik (BPS) Indonesia	public sector	Generative AI suggestions for KBLI classification in the CAPI app (model not stated) For Sensus Ekonomi 2026	not stated	planned	government statement	medium	22 Dec 2025	goodnewsfromindonesia.id
Komdigi and Dukcapil (Kemendagri); all mobile operators Indonesia	public sector	Face biometric registration of new SIM cards validated against the Dukcapil population database As announced: voluntary trial 1 January to 30 June 2026, mandatory for new customers from 1 July 2026; biometric data validated by Dukcapil and not stored by operators	not stated	planned	government statement	medium	17 Dec 2025	investortrust.id
Telkomsel Indonesia	telecom	SISCAMLING, network-level AI trained on anonymised telecom data (model not named) Rolled out gradually from 15 December 2025 to all customers in early 2026	Telkomsel (in-house)	production	company statement	low	17 Dec 2025	telkomsel.com, selular.id
Directorate General of Customs and Excise (DJBC), Ministry of Finance Indonesia	tax and customs	SSR-Mobile (Self Service Report Mobile) in CEISA 4.0 with AI automated risk analysis (model not stated) Finance Minister claims less bureaucracy, higher compliance and fewer gaps for fraud	not stated	production	government statement	medium	12 Dec 2025	ortax.org
LKPP with BPKP and KPK Indonesia	public sector	e-Audit Katalog V6: early warning on anomalous e-catalogue transactions; AI product recognition despite altered brand or visuals Launched; no results stated	not stated	production	government statement	medium	8 Dec 2025	timesindonesia.co.id
PLN Indonesia Power with Huawei (PLTU Banten 3 Lontar) Indonesia	energy	AI intelligent inspection and HSSE digitalisation at a coal power plant Joint Study Agreement; pilot to be decided	Huawei	research	company statement	low	26 Nov 2025	fortuneidn.com, wartaekonomi.co.id, petromindo.com
Korlantas Polri Indonesia	government	Smart Road Safety Policing: 200 AI-integrated CCTV cameras for traffic density and bottleneck detection (model not stated) No results yet; police target 95 percent of enforcement through ETLE	not stated	production	government statement	medium	12 Nov 2025	inp.polri.go.id
Grab multi-country	finance	Grab custom vision LLM about 1B Serving live production traffic; covers Bahasa Indonesia, Thai, Vietnamese, English	Grab	production	company statement	low	4 Nov 2025	engineering.grab.com
EMC Healthcare (seven hospitals); also named as adopters: Prodia, EKA Hospital, Pondok Indah Group, Tzu Chi Hospital, Asia One Healthcare, Bali International Hospital Indonesia	healthcare	IntelliCare AI-powered electronic medical record with generative AI clinical documentation on InterSystems IRIS for Health; local partners Zi.Care, ICS Compute, BitHealth Model: InterSystems IntelliCare (generative AI on InterSystems IRIS for Health) Record completeness at EMC from 68 to 98 percent; seven hospitals in about 18 months (company claims)	InterSystems	production	company statement	low	Nov 2025	goodnewsfromindonesia.id
eFishery Indonesia	aquaculture	eFeeder automatic feeder described as AIoT eFishery said in June 2024 (Kontan) that its eFeeder automatic feeders use AIoT. In October 2025 a reporter found more than 30 of one farmer's 40 units unused and the control app out of reach since about February 2025	in-house	production	independent report	high	27 Oct 2025	kumparan.com, industri.kontan.co.id
PT Jalin Pembayaran Nusantara Indonesia	finance	Jalin ML fraud detection (in development) In development	In-house	planned	company statement	low	22 Oct 2025	jalin.co.id
10x Genomics USA	pharma and life sciences	Claude for Life Sciences	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com, en.wikipedia.org
Broad Institute USA	pharma and life sciences	Claude for Life Sciences	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com, en.wikipedia.org
Genmab country not stated	pharma and life sciences	Claude for Life Sciences	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com
Novo Nordisk country not stated	pharma and life sciences	Claude for Life Sciences	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com
Sanofi country not stated	pharma and life sciences	Claude for Life Sciences Sanofi: used by most Sanofians daily	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com
Schrödinger country not stated	pharma and life sciences	Claude for Life Sciences	Anthropic	production	company statement	low	20 Oct 2025	anthropic.com
PT Kilang Pertamina Internasional (Pertamina refineries) Indonesia	oil and gas	RUVision AI video analytics detecting fire, smoke, leaks, PPE use and unsafe behaviour Running at Balikpapan and Dumai refineries; rollout to all refineries planned	not stated	production	company statement	low	17 Oct 2025	investortrust.id, bloombergtechnoz.com, en.wikipedia.org
PT Kilang Pertamina Internasional Indonesia	oil and gas	PPMS Predictive and Prescriptive Maintenance System: machine learning anomaly detection on compressors and pumps Described as existing; sites and results not stated	not stated	production	company statement	low	17 Oct 2025	investortrust.id
PT Kilang Pertamina Internasional Indonesia	oil and gas	MATA (Market Advanced Tools for Analytics) predicting world crude prices to choose crude base prices and hedging strategies Described as existing; no results stated	not stated	production	company statement	low	17 Oct 2025	investortrust.id
PT Pertamina Hulu Rokan (PHR) Indonesia	oil and gas	DICE (Digital and Innovation Center): AI-supported big data centre monitoring thousands of wells in near real time on 66 screens at Rumbai, Pekanbaru (model not stated) Production decline at WK Rokan held from 11 percent a year to 0 percent (company claim)	not stated	production	company statement	low	17 Oct 2025	kabarbursa.com, en.wikipedia.org
MIND ID Indonesia	mining	AI for smelter process optimisation, vision recognition of ore quality, predictive maintenance and ESG monitoring (not named) Under study; savings of millions of US dollars expected (company statement)	not stated	research	company statement	low	14 Oct 2025	katadata.co.id
Bank Mandiri Indonesia	finance	Generative AI marketing content for Livin' products and AI personalisation on Livin' pre-login and home screens (models not stated) 27 million users reached by generative AI content; take-up up to 1.7 times; more than 300 assets for more than 30 products; content production up to 3 times faster (company claims)	not stated	production	company statement	low	5 Oct 2025	investortrust.id
SKK Migas with AI MATRIX JVCO (AIQ, Abu Dhabi) Indonesia	oil and gas	AI for autonomous operations and asset digitalisation in upstream oil and gas (product not named) MoU, exploratory; no results	AIQ (AI MATRIX JVCO)	planned	government statement	medium	2 Oct 2025	listrikindonesia.com
Social Bread; Imagine8 Studio Indonesia	retail and logistics	AI livestream host trialled by Social Bread; Lentari Pagi virtual influencer by Imagine8 Studio Trial and experimental use; no results	not stated	pilot	independent report	high	2 Oct 2025	restofworld.org
PTPN IV PalmCo Indonesia	agriculture	Benchmark of the PGK FFB grading system Benchmark visit for possible rollout to PalmCo mills; no PalmCo deployment stated	not stated	planned	company statement	low	24 Sep 2025	palmoilmagazine.com, koran-jakarta.com
PKS PGK Jambi (palm oil mill; owner not stated) Indonesia	agriculture	AI-based FFB grading system integrated with mySAP365 (model not stated) Implemented at the mill per PalmCo release; audit trail from weighbridge to payment; PalmCo called it suitable for replication	mySAP365 Agrobusiness ERP platform; developer not stated	production	company statement	low	24 Sep 2025	palmoilmagazine.com
Badan Meteorologi, Klimatologi, dan Geofisika (BMKG) Indonesia	public sector	AI-based rainy season prediction to district level, combining ocean and atmospheric signals with local anomalies (model not named) Used in the Climate Outlook 2025 (BMKG head); no accuracy figures	BMKG	production	government statement	medium	23 Sep 2025	momsmoney.kontan.co.id
ADNOC Offshore United Arab Emirates	oil and gas	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com, en.wikipedia.org
Aker BP Norway	oil and gas	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com, en.wikipedia.org
Celanese country not stated	chemicals	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com
Hess country not stated	oil and gas	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com
HMH country not stated	oil and gas	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com
Idemitsu Japan	oil and gas	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com, en.wikipedia.org
Tokuyama Japan	chemicals	Cognite Atlas AI	Cognite	production	company statement	low	9 Sep 2025	cognite.com, en.wikipedia.org
PT Kereta Api Indonesia (KAI) Indonesia	transport	Face recognition boarding gates at 22 stations About 16.39 million passengers over three years. The source does not use the word AI	not stated	production	company statement	low	24 Aug 2025	industri.kontan.co.id, metrotvnews.com, en.wikipedia.org
Halodoc (PT Media Dokter Investama) Indonesia	healthcare	AIDA (AI Doctor Assistant) for administrative tasks and evidence lookup, overseen by a Board of Medical Excellence (model not named) Over 80 percent of partner doctors report benefit; up to 93 percent accuracy (company claims)	Halodoc (in-house)	pilot	company statement	low	21 Aug 2025	fortuneidn.com
Telkomsel with OpenAI Indonesia	telecom	ChatGPT Enterprise for employees; joint AI solutions for corporate customers Model: ChatGPT Enterprise MoU; rollout planned	OpenAI	planned	company statement	low	21 Aug 2025	investortrust.id
Bank Negara Indonesia (BNI) Indonesia	finance	Cloudera AI Inference on NVIDIA NIM with open-source LLMs (names not stated), on-prem Full deployment expected by end of 2025	Cloudera; NVIDIA	planned	company statement	low	7 Aug 2025	aap.com.au
Bank Negara Indonesia (BNI) Indonesia	finance	Cloudera ML: product recommendation, procurement optimisation, suspicious account detection (anti-gambling with PPATK, OJK, BI), RM response assist, churn ML use cases in use	Cloudera	production	company statement	low	7 Aug 2025	aap.com.au
Pemerintah Provinsi DKI Jakarta Indonesia	government	CCTV with AI video analytics at congestion hotspots (model not stated) none stated	not stated	production	government statement	medium	Aug 2025	govinsider.asia
Pemerintah Provinsi DKI Jakarta Indonesia	government	AI-focused water level sensors at 13 floodgates feeding flood early warning and Pantau Banjir (model not stated) Sensor readings feed flood early warning and the Pantau Banjir platform in real time; no measured results	not stated	production	government statement	medium	Aug 2025	govinsider.asia
Pemerintah Provinsi DKI Jakarta (Jakarta Utara pilot) Indonesia	government	Generative AI chatbot for public service information (model not stated) none stated	not stated	pilot	government statement	medium	Aug 2025	govinsider.asia
Kementerian Kesehatan (Kemenkes) Indonesia	health	AI diabetes risk prediction to narrow mass screening (model not stated) Model would flag about 30 percent of roughly 90 million people as higher risk so screening budgets go further	not stated	planned	government statement	medium	23 Jul 2025	cnbcindonesia.com
PT Transportasi Jakarta (Transjakarta) Indonesia	transport	Machine vision on CCTV counting waiting passengers and tracking the fleet; generative AI customer agent with text-to-speech; route and frequency recommendation engine; Driver Monitoring System being implemented Three AI systems in development; none measured	not stated	pilot	company statement	low	18 Jul 2025	en.antaranews.com
Smartfren (XLSMART) Indonesia	telecom	Sarah, generative AI virtual assistant on WhatsApp, MySmartfren and the website (model not named) 120,000 transactions since soft launch; 55 percent resolved or satisfied (company claim)	not stated	production	company statement	low	8 Jul 2025	gizmologi.id
BRIN PRSDI with Universitas Hasanuddin and Universitas Handayani Indonesia	public sector	LLM-based multilingual translation platform with Bugis as base language (text, audio and video to text, subtitles), about 14,000 Bugis words Prototype on a local network only	BRIN	research	government statement	medium	28 Jun 2025	rri.co.id
Komdigi with Mafindo Indonesia	public sector	AI deepfake detector for video, image and audio, extending the CekFakta portal (name not given) Soft launch; no results	not stated	pilot	government statement	medium	27 Jun 2025	suarasurabaya.net
China National Petroleum Corp. China	oil and gas	Kunlun Large Model on Huawei Pangu Vendor claims about 40% higher pipeline-defect identification efficiency and 25% less manual work	CNPC with Huawei	production	company statement	low	24 Jun 2025	intelligentcio.com
Conch Cement China	industrial	Huawei Pangu Prediction Model Clinker strength prediction (3- and 28-day)	Huawei	production	company statement	low	23 Jun 2025	aimagazine.com
Shenzhen Energy Group China	energy	Huawei Pangu Prediction Model Wind and solar yield forecasting	Huawei	production	company statement	low	23 Jun 2025	aimagazine.com
US FDA USA	public sector	Elsa (generative AI tool in GovCloud; model not named) Agency-wide tool; adverse event summarization given as an example capability	not stated	production	government statement	medium	2 Jun 2025	fda.gov
Polri, Divisi TIK (Command Center) Indonesia	public sector	AI integration in the Command Center for 26 Polda and 36 Polres: machine learning video analytics on CCTV and body-worn cameras; predictive policing an aim Video analytics in field use; predictive policing an aim; no figures	not stated	pilot	government statement	medium	26 May 2025	news.republika.co.id
PT Bank Danamon Indonesia Tbk Indonesia	finance	6Estates finance-as-a-service platform: AI bank statement analysis, fraud flags, cash flow and repayment analysis, credit memo drafting, early warning indicators Phase 1 document automation: more than 70,000 pages of credit documents a month; bank statement extraction accuracy above 99 percent (company claims)	6Estates	production	company statement	low	9 May 2025	industry.co.id
Grab country not stated	retail and logistics	SOP-driven LLM agent framework (RiskOps)	Grab	production	company statement	low	8 May 2025	engineering.grab.com
POSCO Group (PT Bio Inti Agrindo) Indonesia	agriculture	Dabeeo plantation analytics Cooperation since Dabeeo began operating in Indonesia (May 2025); scale and status not stated	Dabeeo	contract signed	company statement	low	May 2025	industri.kontan.co.id
Salim Group Indonesia	agriculture	Dabeeo plantation analytics Cooperation since Dabeeo began operating in Indonesia (May 2025); scale and status not stated	Dabeeo	contract signed	company statement	low	May 2025	industri.kontan.co.id
Tunas Sawa Erma Group Indonesia	agriculture	Dabeeo plantation analytics Cooperation since Dabeeo began operating in Indonesia (May 2025); scale and status not stated	Dabeeo	contract signed	company statement	low	May 2025	industri.kontan.co.id
Yimin open-pit coal mine (Huaneng) China	mining	Huawei Pangu Multimodal and World Model 100 autonomous electric trucks	Huawei	production	company statement	low	May 2025	aimagazine.com, mining-technology.com
Pertamina New & Renewable Energy (Pertamina NRE) Indonesia	energy	Drone plus AI inspection of a solar power plant in Riau for hot spots and panel anomalies (AI software not named) Inspection completed December 2024, to repeat periodically; none measured	Terra Drone Indonesia (drones); AI vendor not stated	production	company statement	low	24 Apr 2025	listrikindonesia.com
Ministry of Tourism Indonesia	public sector	Indonesia.travel AI Travel Planner, Travel Companion, Command Centre AI phase due May 2025; live status unverified	not stated	planned	government statement	medium	1 Apr 2025	ttgasia.com
Telkom Group (Telkomsel, TELIN) with Meta Indonesia	telecom	Meta Llama in WhatsApp chatbots including Veronika; TELIN NeuAPIX WhatsApp Business platform Model: Meta Llama (version not named) Planned; no results	Meta	planned	company statement	low	27 Mar 2025	marketing-interactive.com
PT Pegadaian Indonesia	finance	Kata.ai digital avatars in branches answering questions on gold investment and loans None stated	Kata.ai	production	company statement	low	26 Mar 2025	theasianbanker.com
PT Kereta Api Indonesia (KAI) Indonesia	transport	Kata.ai voice AI handling customer enquiries and service requests None stated	Kata.ai	production	company statement	low	26 Mar 2025	theasianbanker.com
Pertamina (PHE Offshore Southeast Sumatra; Pertamina Drilling Services Indonesia; Pertamina Marine Engineering; Pertamina Trans Kontinental) Indonesia	oil and gas	AI-Based Monitoring and Inspection System for Oil and Gas Platforms (model not stated) Partnership; will be deployed	FPT	contract signed	company statement	low	10 Mar 2025	vir.com.vn
Pemerintah Kota Surabaya (DPM-PTSP) Indonesia	public sector	AI screening of required business permit types from KBLI data None	not stated	planned	government statement	medium	10 Mar 2025	suarasurabaya.net, en.wikipedia.org
Golden Agri-Resources with Verborg Group (Farmsum NL) Netherlands	agriculture	SmartTrace (blockchain traceability; AI not mentioned)	Golden Agri-Resources	pilot	company statement	low	6 Mar 2025	affaritaliani.it
Halodoc (PT Media Dokter Investama) Indonesia	healthcare	Generative AI on Amazon Bedrock for health service payment claim processing (model not named) Model: Amazon Bedrock (foundation model not named) Claim time from about 3 minutes to under 1.5 minutes; productivity up over 45 percent; processing cost down over 50 percent (company claims)	AWS (Amazon Bedrock)	production	company statement	low	4 Mar 2025	infobanknews.com
Kemenkes; RS Fatmawati; RSPON Indonesia	healthcare	Qure.ai (qXR named on vendor site; product name not stated in article) Pilot at two hospitals with central reporting and teleradiology; expansion if successful; no outcome published	Qure.ai	pilot	government statement	medium	27 Feb 2025	metrotvnews.com, koran-jakarta.com, id.wikipedia.org, rspon.co.id
Kementerian Komunikasi dan Digital (Komdigi) Indonesia	government	AI for crawling and verification of online gambling content (model not stated) No AI-specific figures; ministry reports 5,707,952 gambling content items handled from 2017 to January 2025 with a 113-person team	not stated	production	government statement	medium	22 Jan 2025	inet.detik.com
Mahkamah Agung (Supreme Court of Indonesia) Indonesia	government	Smart Majelis (Smart Panel) AI-based assignment of judge panels (model not stated) Expected fewer bribery risks, more objective appointments and more public trust; no measured results	not stated	production	government statement	medium	16 Jan 2025	literasihukum.com, kupang.antaranews.com
Komisi Pemberantasan Korupsi (KPK) Indonesia	public sector	AI checks of LHKPN wealth declarations with red-flag scoring and NIK and NIP matching (system not named) In use since 2025 (stated 28 January 2026); no figures	not stated	pilot	government statement	medium	2025	tirto.id
PT Pertamina International Shipping with Pertamina Marine Engineering Indonesia	oil and gas	SIMONTANA mooring and port facility predictive maintenance, being upgraded with AI and IoT; AI real-time vessel monitoring already in use Vessel monitoring in use; the SIMONTANA AI upgrade is in progress	not stated	planned	company statement	low	9 Dec 2024	jpnn.com
Pemerintah Kota Bogor Indonesia	government	Chatbot Penanganan Stunting, AI-based (model not stated) none stated for the chatbot	not stated	production	government statement	medium	5 Dec 2024	megapolitan.antaranews.com
Komdigi Indonesia	public sector	Government e-Gov super-app (no AI model named) Beta with about 40,000 civil service users	not stated	pilot	government statement	medium	4 Dec 2024	medcom.id
Telkomsel with ZTE Indonesia	telecom	ZTE Self-Adaptive Feedback AI/ML for 4G (Hyper AI) on more than 90 sites in Makassar and Kendari 300,000 customers covered; energy use down 8 percent (vendor-reported)	ZTE	production	company statement	low	24 Nov 2024	rcrwireless.com, en.wikipedia.org
Smartfren with Google Cloud Indonesia	telecom	Customer Engagement Suite with Google AI chatbot and voicebot; BigQuery traffic analytics for automatic capacity Announced	Google Cloud	planned	company statement	low	15 Nov 2024	selular.id
Indosat Ooredoo Hutchison Indonesia	public sector	Sahabat-AI in IOH chatbot; citizen services platform with Tech Mahindra Answers citizen questions such as ID card updates and tax rates; platform for the government sovereign AI initiative	GoTo, Indosat, AI Singapore; NVIDIA NeMo, NIM, NeMo Guardrails	production	company statement	low	13 Nov 2024	blogs.nvidia.com
Rockwell country not stated	manufacturing	FT Optix Food & Beverage (Phi-family SLM, asset troubleshooting)	Microsoft	production	company statement	low	13 Nov 2024	blogs.microsoft.com
Sight Machine USA	manufacturing	Factory Namespace Manager (Phi-family adapted SLM)	Microsoft	production	company statement	low	13 Nov 2024	blogs.microsoft.com
Honeywell USA	industrial	Gemini on Vertex AI; Gemini Nano at the edge planned First solutions due 2025; 2026 status unverified	Google Cloud	planned	company statement	low	5 Nov 2024	designnews.com
Accenture (banking solutions) Indonesia	finance	Banking solutions on Sahabat-AI No named bank deployment found	GoTo, Indosat, AI Singapore	planned	company statement	low	Nov 2024	blogs.nvidia.com
Siloam Hospitals Group; UPH Medical Sciences Group Indonesia	healthcare	Philips AI (products not stated) in radiology, pathology, cardiology, clinical operations, telemedicine, EMR, remote monitoring MoU; intends to introduce	Philips	contract signed	company statement	low	7 Oct 2024	aap.com.au
Telkomsel Indonesia	telecom	Face recognition matched to Dukcapil data for SIM registration and replacement in MyGraPARI and GraPARI Online (vendor not named) Trial reported successful	not stated	pilot	company statement	low	7 Oct 2024	investortrust.id
PT Kalbe Morinaga Indonesia Indonesia	food and nutrition manufacturing	AI in production of children's nutrition products (partly developed independently) Precision and food safety; detail not stated (secondary summary)	In-house plus machine suppliers	production	company statement	low	Oct 2024	kbvalbury.com
GoTo (Gojek, GoPay) Indonesia	retail and logistics	Dira voice assistant: Gemini 1.5 Flash on Google Cloud Vertex AI with speech-to-text at launch per Katadata and Google (27 September 2024); GoTo adopting Sahabat-AI to integrate with Dira per NVIDIA (13 November 2024) Model: Gemini 1.5 Flash on Vertex AI with Google speech-to-text (launch); Sahabat-AI integration per NVIDIA	GoTo	production	company statement	low	27 Sep 2024	blogs.nvidia.com, katadata.co.id, blog.google
PT Bank DKI Indonesia	finance	AI credit scoring, fraud and cybercrime detection, and customer conversation support (models not stated) None stated	not stated	production	company statement	low	9 Sep 2024	selular.id
VIDA Indonesia	finance	VIDA Identity Stack: Document Liveness, Face Liveness, Fraud Scanner, Deepfake Detector, Deepfake Shield 99.9 percent reduction in identity fraud (vendor claim); no named client on the page	VIDA	production	company statement	low	3 Sep 2024	gizmologi.id
PT Pertamina Patra Niaga Indonesia	energy	AI document and photo verification of identity cards, vehicle registrations and vehicle photos for Subsidi Tepat QR code registration, matched to Korlantas data Three times faster than 140 manual verifiers (company statement)	not stated	production	company statement	low	3 Sep 2024	gridoto.com
PT Pertamina Hulu Rokan (Minas field) Indonesia	oil and gas	VENUS AI expert system (from e-MARS) evaluating many existing wells at once with subsurface and nearby-well data Production decline at Minas from 11 to 6 percent a year; Rp200 billion from 150 wells (company-reported); Bangko-Balam planned	Pertamina Hulu Rokan (in-house)	production	company statement	low	26 Aug 2024	industri.kontan.co.id, finance.detik.com
Indosat Ooredoo Hutchison Indonesia	telecom	Digital Intelligence Operations Center (Huawei solutions; product not stated) Inaugurated	Huawei	production	company statement	low	6 Aug 2024	lightreading.com
Bank Mandiri Indonesia	finance	AI in transaction verification and product development (not stated) Applied for several years per IT Director	not stated	production	company statement	low	31 Jul 2024	investortrust.id
BPJS Kesehatan Indonesia	healthcare	In-house models: Mobile JKN chatbot NLP and recommender; referral patterns, diabetes and hypertension risk, visit and cost prediction, claim anomaly detection Described as developed or developing; production status of each model not stated	BPJS Kesehatan internal data scientists	pilot	company statement	low	10 Jul 2024	govinsider.asia
Kemenkes; RS Kanker Dharmais Indonesia	healthcare	Harrison.ai products (names not stated) MoU; clinical trials to evaluate; no outcome published	Harrison.ai	pilot	government statement	medium	9 Jul 2024	kemkes.go.id, disway.id, id.wikipedia.org
Kemenkes; RSUP Dr. M. Djamil Padang Indonesia	healthcare	Harrison.ai products (names not stated) MoU; clinical trials for TB screening on chest X-ray; no outcome published	Harrison.ai	pilot	government statement	medium	9 Jul 2024	kemkes.go.id, disway.id, id.wikipedia.org
Kemenkes; RSPON Prof. Dr. dr. Mahar Mardjono Jakarta Indonesia	healthcare	Harrison.ai products (names not stated) MoU; clinical trials to evaluate, continuation conditional on accuracy; no outcome published	Harrison.ai	pilot	government statement	medium	9 Jul 2024	kemkes.go.id, disway.id, rspon.co.id
OCBC Indonesia Indonesia	finance	Generative AI and transformer models for personalised recommendations on the Cloudera hybrid data platform None stated	Cloudera	planned	company statement	low	2 Jul 2024	itnews.asia
Google Translate global	public sector	Google Translate 110-language expansion Indonesian regional languages not named in the article	Google	production	company statement	low	27 Jun 2024	blog.google
Indosat Ooredoo Hutchison with Google Cloud Indonesia	telecom	Contact Center AI, generative AI agents, creative AI hyperpersonalisation, geospatial machine learning, generative AI coding agents and enterprise search All workstreams stated in the future tense	Google Cloud	planned	company statement	low	14 Jun 2024	googlecloudpresscorner.com
Bank Rakyat Indonesia (BRI) Indonesia	finance	Sabrina chatbot (NLP plus LLM; understands 8 regional languages; model not stated) Developed and implemented per release	In-house BRIBRAIN	production	academic paper	high	9 Jun 2024	industry.co.id, jurnal.poliwangi.ac.id, data/records/deployments.json (bri-sabrina sources[1] is the two URLs joined by a space)
Bank Rakyat Indonesia (BRI) Indonesia	finance	WISE generative AI knowledge search for frontliners (model not stated) Developed and implemented per release	In-house BRIBRAIN	production	company statement	low	9 Jun 2024	industry.co.id
Sinar Mas group Indonesia	agriculture	SAP Cloud ERP (RISE) as base for future AI ERP migration; AI described as future	SAP	planned	company statement	low	24 May 2024	m.jpnn.com
PT BUMA (mining contractor) Indonesia	mining	Copilot for Microsoft 365 for office productivity Model: Copilot for Microsoft 365 Pilot with 100 staff	Microsoft	pilot	company statement	low	7 May 2024	news.microsoft.com
Sinar Mas Agro Resources and Technology (SMART Tbk) Indonesia	agriculture	Terra Agri service, DJI Agras T40 (AI not stated) Over 60,000 ha in Kalimantan and Bangka Belitung	Terra Drone Indonesia	production	company statement	low	21 Mar 2024	terra-drone.net
PT PLN (Persero) with IBM Indonesia	energy	IBM predictive maintenance for generation and distribution assets (product not named); AI for smart grid load balancing under discussion In use for about 10 years according to IBM; smart grid AI planned	IBM	production	company statement	low	9 Mar 2024	fortuneidn.com, fortuneidn.com
PT Zurich Asuransi Indonesia Tbk Indonesia	insurance	AI motor claim survey: policyholders send their own photos and AI counts scratches and dents and checks coverage (product and vendor not named) Faster process and better data accuracy (company statement, no figures)	not stated	production	company statement	low	7 Mar 2024	infobanknews.com
Komisi Pemilihan Umum (KPU) Indonesia	government	Sirekap OCR reading of polling station result forms (Form C.Hasil) No benefit claimed. KPU said a jump in PSI's Sirekap vote share came from OCR misreading photos of result forms, not vote inflation	not stated	production	independent report	high	4 Mar 2024	tirto.id, goodnewsfromindonesia.id, nu.or.id
TASNEE Saudi Arabia	chemicals	GE Vernova SmartSignal	GE Vernova	contract signed	company statement	low	Mar 2024	gevernova.com
Telkomsel Indonesia	telecom	MOANA HR generative AI agent for more than 6,000 employees and the myEnterprise B2B search assistant on Google Cloud Vertex AI foundation models Model: Google Cloud Vertex AI foundation models (not named) No figures stated	Google Cloud	production	company statement	low	29 Feb 2024	frontier-enterprise.com
Maxis Malaysia	telecom	Gemini models on Vertex AI and Duet AI for Developers Announced	Google Cloud	planned	company statement	low	29 Feb 2024	frontier-enterprise.com
Telkomsel Indonesia	telecom	Veronika virtual assistant and agent copilot on Azure OpenAI Service (GPT version not stated) Model: Azure OpenAI Service (GPT version not stated) Self-service rose from 19% to 45%; messages per user up 140% (company and vendor)	Microsoft	production	company statement	low	27 Feb 2024	telkomsel.com, microsoft.com
PT Semen Tonasa (SIG group) Indonesia	cement	Expert Optimizer (model predictive control) and TEMC AI-based energy management centre Up to 3.18% capacity gain and 4,899 TJ energy saving claimed; designated Industry 4.0 National Lighthouse by the Ministry of Industry	Not named in source (product name matches ABB Ability Expert Optimizer: unverified)	production	company statement	low	21 Feb 2024	sig.id
Oona Insurance Indonesia Indonesia	insurance	CamCom image AI for car damage assessment in vehicle insurance inspection; severity and fraud features to be added None stated	CamCom	contract signed	company statement	low	2 Feb 2024	investortrust.id
Mastercard issuers global	finance	Decision Intelligence Pro Claimed average 20% detection uplift, up to 300%	Mastercard	production	company statement	low	Feb 2024	cdomagazine.tech
PT Global Digital Niaga (Blibli) Indonesia	retail and logistics	AI Damage Product Detection and Auto Solution Recommendation (Solusi Retur Instan) Nearly 50 percent less processing time (company figure)	Blibli (in-house)	production	company statement	low	25 Jan 2024	selular.id
Unnamed Indonesian estate (15,000 to 17,000 ha) Indonesia	agriculture	PySawit (enhanced) Accuracy raised from 78% to up to 90% (vendor claim), season 2024 to 2025	EOSDA	production	company statement	low	2024	eos.com
Tokio Marine Indonesia Indonesia	insurance	AI fraud detection on motor and e-commerce shipment claims (model not stated) No figures stated	not stated	production	company statement	low	13 Dec 2023	keuangan.kontan.co.id
Tokio Marine Indonesia Indonesia	insurance	Hikaru AI voicebot calling customers Calls 1,000 customers a day; company claims 99 percent do not notice it is AI	not stated	production	company statement	low	13 Dec 2023	keuangan.kontan.co.id
HSBC UK and Hong Kong	finance	Google Cloud AML AI HSBC-reported: 2 to 4x suspicious activity found, 60% fewer alerts, detection 8 days after first alert (12 months post go-live vs prior 12 months); Celent Model Risk Manager of the Year 2023	Google Cloud	production	company statement	low	30 Nov 2023	cloud.google.com, services.google.com
PT Global Digital Niaga (Blibli) Indonesia	retail and logistics	Five in-house AI solutions in 16 warehouses, including packaging recommendation and stock prediction Packaging recommendations adopted by 86 percent of packers; packaging cost down 11 percent in four months (company figures)	Blibli (in-house)	production	company statement	low	20 Nov 2023	gizmologi.id
Direktorat Jenderal Imigrasi Indonesia	public sector	Autogates with face recognition integrated with Border Control Management at Soekarno-Hatta Terminal 3 24 units from 2 October 2023, 26 more planned; no results in the release	not stated	production	government statement	medium	2 Oct 2023	imigrasi.go.id, en.wikipedia.org
PLN Indonesia	energy	AI for customer service (not stated) Statement of use; specifics not stated	PLN Icon Plus	production	company statement	low	24 Aug 2023	metrotvnews.com
PT KAI Commuter Indonesia	transport	CCTV analytics with face recognition at Jabodetabek KRL stations to detect offenders Company says it helped identify offenders; no figures. Listed as an incident in the OECD AI Incidents Monitor	not stated	production	company statement	low	23 Aug 2023	news.detik.com, oecd.ai, en.wikipedia.org
Lazada multi-country	retail and logistics	LazzieChat on ChatGPT via Azure OpenAI Service, with a Bahasa Indonesia version Launched in Indonesia, Singapore and the Philippines	Microsoft (Azure OpenAI Service)	production	company statement	low	24 May 2023	news.microsoft.com
PT Akebono Brake Astra Indonesia (Astra Otoparts group) Indonesia	manufacturing	AI machine for final inspection of brake pads that flags likely cracks (shown at Hannover Messe 2023) In use; scope and results not stated	not stated	production	company statement	low	19 Apr 2023	idxchannel.com
Shandong Energy China	mining	Pangu Mine Model	Huawei	production	company statement	low	2023	mining-technology.com
Amartha (PT Amartha Mikro Fintek) Indonesia	finance	Machine learning credit scoring on more than 800 variables (loan and payment history, digital channel use, demographics) for rural women micro-entrepreneurs, built with Accion; Ascore.ai credit decisioning offered to other lenders NPL kept below 0.5 percent (company claim, 2022). Eligible women-led microbusinesses more than tripled; approvals from 1 to 2 weeks to under 24 hours; 1.8 million active customers (Accion, December 2024)	Amartha (in-house) with Accion	production	company statement	low	15 Sep 2022	amartha.com, accion.org
PT Freeport Indonesia with Telkom Group Indonesia	mining	5G underground smart mining with AI-connected cameras for injury risk Launched by the President; no results stated	Telkom Group	production	government statement	medium	1 Sep 2022	setkab.go.id, en.wikipedia.org
PT Freeport Indonesia Indonesia	mining	RCT ControlMaster Guidance autonomous mobile rockbreaker fleet (source does not call it AI or ML) Model: RCT ControlMaster Guidance At Grasberg Block Cave and DMLZ	RCT	production	company statement	low	16 Mar 2022	rct-global.com, en.wikipedia.org
NYU Langone USA	healthcare	NYUTron Prospective trial over 29,286 discharges via EHR (HL7 FHIR), Jan to Apr 2022; prospective readmission AUC 78.70%	NYU Langone	research	academic paper	high	Jan 2022	nature.com
Universitas Gadjah Mada Indonesia	agriculture	Deep learning oil palm tree counting (model not stated) Research completed 2022; no plantation deployment named	UGM with unnamed external partners	research	academic paper	high	2022	ai.ugm.ac.id
JALA Tech Indonesia	aquaculture	JALA farm platform with water quality sensors and an in-house AI model for recommendations, harvest prediction and disease alerts More than 6,700 farms using the platform (company figure, 2021)	JALA Tech	production	company statement	low	29 Nov 2021	aquaasiapac.com
RS Universitas Indonesia (RSUI) Indonesia	healthcare	Arogya.ai AI for medicine and equipment ordering and inventory Announced; none reported	Arogya.ai	planned	company statement	low	6 Nov 2021	industri.kontan.co.id
PETRONAS Malaysia	oil and gas	AVEVA Predictive Analytics on Azure (about 200 models) 51 major early warnings and RM73.1 million value in 2020; expanded to 10 more plants and 150 equipment trains (vendor-reported)	AVEVA; integrator Trisystem Engineering	production	company statement	low	26 Oct 2021	frontier-enterprise.com
Pelindo (Ports of Balikpapan and Belawan) Indonesia	logistics	Innovez One marineM marine operating system with AI-based allocation for pilotage, towage and berths Selected; AIS and GPS logging planned	Innovez One	contract signed	company statement	low	26 Oct 2021	ship-technology.com, en.wikipedia.org
Bukalapak Indonesia	retail and logistics	ADVANCE.AI eKYC: KTP OCR, face comparison and anti-spoofing across the marketplace, BukaTabungan, BukaSend, BMoney and Mitra Bukalapak 75 percent automated verification (vendor case study, 1 November 2022)	ADVANCE.AI	production	company statement	low	Jun 2021	blog.advance.ai
Kredivo (FinAccel) Indonesia	finance	In-house ML credit scoring with traditional and alternative data Over 500,000 users scored per month	In-house	production	company statement	low	7 Jan 2021	keuangan.kontan.co.id
Allianz Indonesia Indonesia	insurance	AI for claims analysis, decisions and early fraud detection, developed from 2019 (vendor not named) More than 7,500 claims a month analysed; fraud detection accuracy above 80 percent; twice the output of manual analysis (company claims)	not stated	production	company statement	low	4 Dec 2020	tirto.id
Bank Rakyat Indonesia (BRI) Indonesia	finance	BRIBrain AI and machine learning platform producing BRIScore and BRILink Score; also used for customer profiling for recommendations and transaction anomaly detection Ceria and Pinang digital loans from application to disbursement in about 10 minutes (BRI). December 2024: BRI confirms AI in credit scoring. January 2024: AI recommendation system raised conversion 60 percent and borrower acquisition quality 49 percent (company claims)	BRI (in-house)	production	company statement	low	Nov 2020	ekonomi.republika.co.id, momsmoney.kontan.co.id, finance.detik.com
PT Kredit Biro Indonesia Jaya (KBIJ) Indonesia	finance	SKORKU three-digit credit score (470 to 710) from bureau data with machine learning, model built by OneConnect Financial Technology Potential approval rate up 20 to 60 percent and bad rate down 10 to 40 percent (vendor claim)	OneConnect Financial Technology	production	company statement	low	1 Apr 2020	investasi.kontan.co.id
PT Pertamina (Persero) with Halliburton Landmark Indonesia	oil and gas	iEnergy cloud and DecisionSpace 365 with AI, machine learning and analytics in scope Contract awarded; applications deployed on iEnergy	Halliburton Landmark	contract signed	company statement	low	25 Feb 2020	jpt.spe.org
PT Astra Agro Lestari Indonesia	agriculture	Amanda, Dinda, Melli (in-house apps; AI not stated) Page does not mention AI	In-house	production	company statement	low	Feb 2020	astra-agro.co.id
Neurafarm (PT Neura Cipta Nusantara) Indonesia	agriculture	Dr. Tania chatbot app with AI image diagnosis of plant diseases 14 plants and 33 diseases identified in 2019; no accuracy or user figures on the page	Neurafarm	production	company statement	low	10 Sep 2019	itb.ac.id
Gojek Indonesia	retail and logistics	AI fake-order blocking and fake GPS app detection Claimed up to 98 percent accuracy	Gojek (in-house)	production	company statement	low	15 Feb 2019	selular.id
Abridge (300+ health systems) country not stated	healthcare	Abridge ambient scribe 300+ health systems, 100M+ conversations a year; Abridge tested GPT-5.5	Abridge	production	company statement	low	–	abridge.com
OCP Ecuador Ecuador	oil and gas	Aspen Mtell	AspenTech (Emerson)	production	company statement	low	–	aspentech.com
YPF Argentina	oil and gas	Aspen Mtell	AspenTech (Emerson)	production	company statement	low	–	aspentech.com
Audi Germany	manufacturing	Siemens vPLC	Siemens	production	company statement	low	–	via.tt.se, en.wikipedia.org
Bank Rakyat Indonesia (BRI) Indonesia	finance	Personalized Product Recommendation on Cloudera AI Reported 30% uplift in engagement and approval rates; integrated into BRImo and BRISPOT	Cloudera	production	company statement	low	–	cloudera.com
Bank Rakyat Indonesia (BRI) Indonesia	finance	Hi Bravo! (RAG over LLM, planned) Planned, not confirmed live	In-house	planned	company statement	low	–	cloudera.com
Dow country not stated	process industries	C3 AI Reliability Vendor claim: $45M per year	C3 AI	production	company statement	low	–	c3.ai
Flint Hills Resources USA	process industries	C3 AI Reliability	C3 AI	production	company statement	low	–	c3.ai, en.wikipedia.org
Holcim country not stated	process industries	C3 AI Reliability Vendor claim: 80 plants and 400 assets	C3 AI	production	company statement	low	–	c3.ai
Shell global	process industries	C3 AI Reliability Vendor claim: Over 10,000 assets	C3 AI	production	company statement	low	–	c3.ai
EMC Healthcare Indonesia	healthcare	Harrison.ai chest X-ray solution Model: Harrison.ai Chest X-ray solution Partners to deploy, per search titles only	Harrison.ai	contract signed	company statement	low	–	harrison.ai
Singapore civil service Singapore	public sector	Pair (underlying model not named) Used by tens of thousands of civil servants	GovTech Singapore	production	government statement	medium	–	tech.gov.sg
Singapore government agencies Singapore	public sector	VICA conversational AI platform Powers chatbots in more than 60 agencies	GovTech Singapore	production	government statement	medium	–	tech.gov.sg
JPMorgan Chase USA	finance	JPMorgan LLM Suite (OpenAI-powered per NBC)	OpenAI	production	independent report	high	–	nbcnews.com
Kasih Ibu Hospitals (Bali) Indonesia	healthcare	Harrison.ai radiology solution Model: Harrison.ai CXR solution; Harrison.ai CTB solution Rollout per search title only	Harrison.ai	production	company statement	low	–	harrison.ai
LG Chem South Korea	chemicals	EXAONE Naphtha (multi-agent RL naphtha cracking scheduling)	LG AI Research	production	company statement	low	–	lgresearch.ai
MASAI trial Sweden	healthcare	Transpara Not available; source failed to load	ScreenPoint Medical	research	academic paper	high	–	thelancet.com
NIH USA	healthcare	TrialGPT Clinicians spent 40% less screening time in a pilot	NIH NLM	pilot	government statement	medium	–	nih.gov
Qure.ai customers (not itemised) global	healthcare	qXR 105+ countries, 5,500+ sites (vendor claim); which ASEAN countries not stated	Qure.ai	production	company statement	low	–	qure.ai
Siloam Hospitals Indonesia	healthcare	Bot MD AI agents (WhatsApp patient engagement)	Bot MD	production	company statement	low	–	botmd.io
Synapxe (Singapore public healthcare) Singapore	healthcare	ACE-AI Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	ASAR Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	CAPE Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	CKD and readmission models Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	HEALIX (analytics platform) Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	SELENA+ Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Synapxe (Singapore public healthcare) Singapore	healthcare	Tandem (generative AI platform for public healthcare staff; model not named) Listed by Synapxe; no dates given	Synapxe	production	government statement	medium	–	synapxe.sg
Chinese hospitals (over 2,000) China	healthcare	United Imaging pulmonary nodule software Over 2,000 Chinese hospitals use it (manufacturer claim)	United Imaging	production	company statement	low	–	pmc.ncbi.nlm.nih.gov
Apollo Hospitals with Google Health India	healthcare	Google screening models for TB and breast cancer Scaling to 3 million screenings	Google	production	company statement	low	–	cloud.google.com
Manipal Hospitals India	healthcare	Gemini on Vertex AI drafting nurse handoff reports Nurse handoff from 90 to about 20 minutes per nurse (company claim)	Google Cloud	production	company statement	low	–	cloud.google.com
Kyoto University Hospital with Fitting Cloud Japan	healthcare	CocktailAI (Vertex AI, Gemini and MedLM) drafting referral letters and discharge summaries 3 to 4 hours a day saved per doctor (claim)	Fitting Cloud; Google Cloud	production	company statement	low	–	cloud.google.com
Gleamer France	healthcare	Radiology reporting with Med-PaLM and Gemini on Vertex AI More than 35 million exams a year (claim)	Google Cloud	production	company statement	low	–	cloud.google.com
PT Pupuk Indonesia with Devoteam Indonesia	manufacturing	Google Vision AI and Gemini for document data extraction Extraction time from 5 to 10 minutes down to 40 to 70 seconds (claim)	Google Cloud; Devoteam	production	company statement	low	–	cloud.google.com
Tata Steel India	manufacturing	More than 300 specialised AI agents on Google Cloud Deployed in nine months	Google Cloud	production	company statement	low	–	cloud.google.com
Talgo Spain	manufacturing	TSMART train predictive maintenance (more than 30,000 signals a second) and the Sophia maintenance agent on Vertex AI No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
WEG Brazil	manufacturing	WENDi assistant on Gemini over motor telemetry and documents No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
PT PLN (Persero) with Esri Indonesia Indonesia	energy	SmartDVM vegetation risk management for distribution networks: satellite imagery and GeoAI on ArcGIS predicting vegetation likely to cause outages and prioritising pruning About 85 percent accuracy against manual field validation (vendor-reported); case study date not stated	Esri Indonesia	production	company statement	low	–	esriindonesia.co.id
AES country not stated	energy	Generative AI agents on Vertex AI with Anthropic Claude running safety audits Safety audits from 14 days to one hour (claim); country not stated	Google Cloud; Anthropic	production	company statement	low	–	cloud.google.com
Axia Energy Brazil	energy	Google Cloud AI forecasting severe storms so power can be rerouted No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
Elia Group multi-country	energy	eCO2grid on Vertex AI (Belgium and Germany) No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
Southern California Edison USA	energy	Geospatial AI on Google Cloud No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
GovTech Singapore Singapore	public sector	Transcribe: speech-to-text, summaries and minutes in four national languages (model not named) First used in Parliament; page updated 22 August 2025	GovTech Singapore	production	government statement	medium	–	tech.gov.sg
GovTech Singapore (115 agencies) Singapore	public sector	AIBots: retrieval-augmented chatbot builder for public officers (model not named) 40,000 users and 12,000 bots (August 2024 to February 2025)	GovTech Singapore	production	government statement	medium	–	tech.gov.sg
GovTech Singapore Singapore	public sector	Pair Search: prototype search over Hansard, Supreme Court judgments and legislation Prototype	GovTech Singapore	proof of concept	government statement	medium	–	tech.gov.sg
Tokopedia Indonesia	retail and logistics	Vertex AI to improve product data quality Unique products sold up 5 percent (claim)	Google Cloud	production	company statement	low	–	cloud.google.com
Erajaya (Eraspace, iBox) Indonesia	retail and logistics	Dialogflow and Vertex AI for customer service and semantic search No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
7-Eleven Vietnam Vietnam	retail and logistics	Internal IT support chatbot on Vertex AI Agent Builder and Gemini IT fix time down 50 percent (claim)	Google Cloud	production	company statement	low	–	cloud.google.com
Shop Global (Saha Group) Thailand	retail and logistics	Personal shopper in LINE on Vertex AI Search, Vertex AI Conversation, Gemini and BigQuery No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
FairPrice Group Singapore	retail and logistics	Google Agentspace organisation-wide platform; Grocer Genie app for frontline staff No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com
Telkomsel Indonesia	telecom	ISYANA in-house AI and analytics platform (collaborative filtering, matrix factorisation, custom churn models) 20 to 30 TB of data a day; 20.75 percent more programme take-up (company claims)	Telkomsel (in-house)	production	company statement	low	–	info.tmforum.org
Globe Telecom Philippines	telecom	Ask Globe chatbot in Google Chat; Gemini in Meet for transcription and summaries No figures stated	Google Cloud	production	company statement	low	–	cloud.google.com

Where this comes from

From the Indonesian deployment notes, the deployment rows of the industry notes, and the Indonesian-language search of 11 October 2026. An outcome claim is the organisation's own unless the evidence type says independent report. Confidence is our analysis, set by rule from the evidence type: independent report or academic paper high, government statement medium, company statement or job advertisement low.